Vibrant and meaningful vision is intimately tied to leaders’ dreams hopes for the future. To be effective, though, vision cannot, remain at the level of senior leadership. Only to the extent that it is communicated throughout an organization and collectively embraced does vision become relevant to the work of the organization and begin exerting influence on concrete operational realities. We …
Many organizations struggle to convey the rationale of organizational decisions as reliably as the operational details involved. A similar challenge concerns the feedback employees receive on the results of their efforts. Employees often say that they are given very little information about the impact of the day-in, day-out work they complete. They may be told they have done exceptionally well. …